Frequently Asked Questions

Freight is calculated by weight, carton volume, destination country and free-shipping threshold.

Most standard platens support MOQ from 1 to 5 pcs depending on model and stock.

Yes. Upload CAD, PDF or reference dimensions and our team will review material, size, wiring and surface requirements.

HEP Online SupportUsually replies immediately

Hello, this is HEP support. How can we help with your heat press platen requirement?